The Austrian hotel regulations apply. Generally, cancellations of reservations are only accepted in written form.
§5.5 Up to 3 months before the agreed date of arrival of the Guest at the latest, the Accommodation Agreement may be terminated by the Party by unilateral declaration by the Party without payment of a cancellation fee.
§5.6 Outside the period of time specified in §5.5, a withdrawal by unilateral declaration of the Party is only possible by paying the following cancellation fees:
- up to 1 month before the arrival date 40% of the total package price
- up to 1 week before arrival 70% of the total package price
- 90% of the total package price in the last week before the arrival date
- 100% of the total package price for NON TRAVEL
The conditions of the Austrian Hotel Regulations apply.
Place of jurisdiction: Zell am Ziller, Austria